Title Senior Solutions Architect
Job Information

(Respond to: diane.katz@primesoftinc.com Joan.Amenn@primesoftinc.com)

Position: Senior Solutions Architect
Location(s): Anywhere, USA
Timeframe: Immediate

About the role: The Senior Solutions Architect position is a service delivery role focusing on developing solutions for our customers that reduce call volume and improve their I&O maturity posture. The successful candidate will be an enthusiastic professional with a well-round technical skill set as well as a strong business acumen.

What You’ll Do:

  • Artfully articulate and discuss the full portfolio of Our Client’s Managed Services.
  • Development of presentations for the next quarterly business review for each customer.  This will include service performance, technical trends, I&P Maturity assessment, and future roadmap.
  • Interface with our service delivery teams and customers to determine technical requirements, feasibility, and expectations of next quarters projects.
  • Strategize with customers to architect a winning solution based on a variety of criteria, including business objectives, functionality, scalability, futureproofing, and cost.
  • Create detailed and accurate Statements of Work (SOW) that allow Our Client’s technical staff to follow post-sale to implement the architected solution.
  • Partner with our sales and operations teams to provide support for quarterly business reviews, webinars and/or presentations, solution designs, proofs of concept, total cost of ownership, ROI analysis, etc.
  • Translate complex technical concepts to easily understood “value” discussions which address both business drivers and client benefits.
  • Manage multiple concurrent projects, with non-linear project phases, while maintaining an appropriate availability to deliver well-designed solutions on time and within budget.

What Skills & Experience You’ll Need:

  • You previously have worked for a Managed Service Provider (MSP).
  • You have several years of experience working as a system administrator, network engineer, or similar position with experience across complete IT industry lifecycle covering pre-sales, consulting, architecture, and design.
  • You have previously worked as a Solution Architect or Sales Engineer and have a clear methodology for performing requirements gathering, analyzing business requirements, and tailoring a custom product and solutions.
  • You have proven that you can influence the definition of technical strategies and design solutions.
  • You have broad expertise in all IT infrastructure related technologies with at least two focus areas:
    • Networking: Cisco, Juniper, Force10, SonicWALL, Fortigate
    • Storage: EMC, Compellent, NetApp, Equallogic
    • Virtualization: VMWare, Hyper-V, Citrix, VDI
    • Security: IDS, SEIM, MFA
    • Microsoft Suite: Windows Server, Exchange Server, Active Directory
    • Cloud: Azure, AWS, Office365
  • You previously experience with reviewing business intelligence analytics to identify trends, areas of opportunities, and concerns.
  • You are experienced in writing presentations and Statements of Work which appropriately determining pricing for hardware, software, services, and labor.
  • You have previously worked in a similar fast paced, deadline-driven position.
  • You are willing to travel throughout the United States, up to 25% of the time.

(Respond to: diane.katz@primesoftinc.com Joan.Amenn@primesoftinc.com)